TERMS AND CONDITIONS

Limited Warranty

We warrant all products made by Sharpics Inc. to be free of defective materials and workmanship for a period of one year from the date of purchase and will repair or replace any such defective part without charge for one year. To make a claim under this warranty, notification of such defect must be given to Sharpics Inc. at support@sharpics.com. You will be instructed on how the product or part needing repair or replacement should be handled.  This warranty of quality shall not apply to products that have been subject to misuse, abuse, neglect or improper storage, handling or maintenance.

SHARPICS INC. WILL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY BREACH OF THIS WARRANTY AND UNDER NO CIRCUMSTANCES SHALL ITS LIABILITY EXCEED THE PRICE OF THE DEFECTIVE PRODUCTS OR PARTS NOT WARRANTED BY SHARPICS INC.

General Shipping Times

Orders are usually processed within 48 hrs and typically take 5-10 days for delivery. International shipments may take longer.  Most orders sold within the continental USA will come with tracking information. Tracking information may not be available due to the availability of the product(s), the shipping method you choose, and where the product is being shipped. Please note that packages are not shipped on Saturdays or Sundays.

Shipping & Handling Cost Estimates

We calculate shipping & handling charges as a flat rate based on product type, weight, girth and cross-country destination.  Our general shipping method is UPS Ground.  Faster shipping methods are available upon request. Please contact us for shipping rates to Hawaii, Alaska, Puerto Rico and international destinations.  Depending on the country, customs fees may apply. 

Satisfaction Guarantee

All Sharpics products sold within the U.S. and Canada come with a 14-day money back guarantee. If you would like to return a product, please request a return authorization number within 14 days of receiving your order and clearly mark the number on the outside of the return packaging.  To request an RMA number, email us at support@sharpics.com. The product must be returned in original packaging within 14 days of receiving an RMA number. We will not assume responsibility for lost or damaged packages.  PLEASE NOTE:  Shipping costs for returns are not refundable.